The expression Business Support Centre, or Shared Service Centre is beginning to spread all over Hungary, but what is behind these names exactly?
Please, let us explain it through a personal example:
Avis Europe
(you must have heard the name of the company in connection with car renting) made a decision in 2003 about rationalizing their business processes and centralizing European back office activities (for example finances, accounting, database management, customer service) in one country. This is how the idea of Avis Budget Group Business Support Centre Ltd. came to being; the establishment was opened in Budapest in January, 2004.
The primary objective of the centre is that by employing young experts proficient in one or more languages, and concentrating the know-how necessary for AVIS business processes geographically, they provide support for European AVIS companies in the following areas:
Billing
Cash Application
Collection
Customer Services
Database
Financial & Network Accounting
Fleet
Purchase to Pay
Support
Clicking on the names of these departments you may get acquainted with their work and the expectations towards prospective applicants in detail.